🔐 Data Policy

This Data Policy applies to neaspace.smoobu.net and explains how we collect, use, and share information when you use our website, apps, or other services (collectively, the “Services”) or interact with us in any way.

By using the Services, you consent to the practices described below. If you do not agree with this policy, please do not use the Services.

📥 Information We Collect

• Directly from you: When you create an account, book a property, or contact us. This includes your name, email, phone number, and payment details.
• Automatically: We collect technical data such as your IP address, browser type, device info, pages visited, and location based on your device or IP.
• From third parties: Such as payment processors, social platforms, or services used to access our platform.

🔧 How We Use Your Information

• To manage and confirm bookings
• To communicate with you and respond to inquiries
• To analyze and improve our Services
• To personalize your experience
• To prevent fraud and ensure safety
• To enforce our terms and policies

🔄 Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., payment, hosting, analytics) under strict confidentiality agreements
• Legal authorities when required to comply with laws or protect rights and safety
• Property owners if you book a rental, we may share your name and contact info with them

🧭 Your Rights & Choices

• Access & Correction: You can request to access or update your personal data via email.
• Opt-out: You can unsubscribe from marketing emails by contacting us.
• Device settings: You may opt out of certain data collection through your browser or device settings.

🗑️ Deletion of Your Data

You can request to delete your account by contacting us. Please note: we may retain certain data if required for legal reasons, dispute resolution, or to enforce our policies.